comment 0

Tools: Organisational health scorecard



There are lots of different tools for you to take a look at how your organisation is doing. As part of Better by Design we’ve been working with the Organisational Health Scorecard.

The Young Foundation has worked with many organisations over the years using and adapting the scorecard – and has now produced this version for Better by Design.

The scorecard is divided into four parts: leadership, social impact, financial sustainability and delivery.

The prompts are shared in advance, to enable each participant to prepare for a discussion in which strengths and areas for improvement are discussed, and each area self-scored.


The aim is to give teams the space and structure as a team to think about, discuss and debate different aspects of their organisation and its work, and to come to a shared sense of where priority areas for improvement lie. It’s very much a tool for self reflection to look at where you may need to focus to strengthen your organisation – not an audit or assessment.

It will also provide a baseline to revisit and track organisations’ progress throughout the Better by Design programme.


The scorecard can be used at any point when self reflection would be helpful for a team. As part of Better by Design we have facilitated team sessions, but it can equally be used as a self assessment.

We recommend that the people who are key in shaping, driving and changing an organisation are involved – between three and five works best. It’s important that the group can be open and honest, but also constructively challenge each other and the organisation’s work.


Here are the prompts for discussion and the scorecard itself.

Organisational health scorecard dimensions – blog

Organisational health scorecard prompts – blog

Organisational health scorecard in Better by Design

We have introduced the scorecard as a tool for insight, as part of the design-led work of Better by Design.

We have facilitated a half-day self assessment with each organisation to reflect on their different aspects, and will be following up towards the end of the programme next year.

Leave a Reply

Fill in your details below or click an icon to log in: Logo

You are commenting using your account. Log Out /  Change )

Google+ photo

You are commenting using your Google+ account. Log Out /  Change )

Twitter picture

You are commenting using your Twitter account. Log Out /  Change )

Facebook photo

You are commenting using your Facebook account. Log Out /  Change )


Connecting to %s