Tools

We are sharing the  tools we use as we go along, showing how they are helping the organisations we’re working with and how they can help you to design or re-design services.

You can find out more about the tools by clicking on the images below.

empathy map squareNavigationalMapBlog       

stakeholder map squarepersona squareuser journey map squareRealLifeStories      Trends Matrix Logo        KnowledgeSwatch Logo 

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